Hosted Telecoms Solutions

Modern, flexible, and cost-effective communication systems designed to enhance business collaboration and customer engagement.

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Our Telecoms Packages

Flexible options to suit businesses of all sizes with inclusive features and cost-effective pricing.

Standard Seat

From £14.95/month
  • External Calls & Texts
  • Voicemail to Email
  • Mobile & Desktop App
  • Call Recording
  • Advanced Call Features
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Internal Seat

From £3/month
  • Internal Calls Only
  • Extension Dialing
  • Desktop App
  • Ideal for Common Areas
  • Call Transfer Capabilities
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Premium Seat

From £19.95/month
  • Everything in Standard
  • Call Center Features
  • Analytics Dashboard
  • CRM Integration
  • Advanced Call Routing
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Benefits of Hosted Telecoms

Why businesses are switching to cloud-based communication systems.

Cost Savings

Reduce capital expenditure with no need for expensive on-premise equipment. Pay only for what you use with predictable monthly costs.

Flexibility & Scalability

Easily add or remove users as your business grows. Enable remote working with apps that make your team available anywhere.

Reliability & Security

Enterprise-grade infrastructure with 99.99% uptime. Secure communications with encrypted calls and messages.

Key Features

Advanced functionality to enhance your business communications.

Auto Attendant

Professional call routing with customizable greetings and menu options to direct callers to the right department.

Call Recording

Capture important calls for training, compliance, and quality assurance with easy access to recordings.

Mobile & Desktop Apps

Make and receive calls from your business number on any device, ensuring you never miss important calls.

Call Analytics

Detailed reporting on call volumes, durations, and performance metrics to optimize your communications.

Hardware Solutions

Premium equipment from industry-leading manufacturers.

Yealink T53W

Yealink T53W

Professional desk phone with 3.7" LCD display, HD audio, and built-in Bluetooth and WiFi.

  • 12 Line Keys
  • HD Voice Quality
  • PoE Support
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Yealink W60P

Yealink W60P

DECT cordless phone system with up to 8 handsets per base station for mobility within your premises.

  • 30hr Talk Time
  • 50m Indoor Range
  • HD Voice Quality
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Yealink CP960

Yealink CP960

Conference phone with 20ft pickup range, ideal for meeting rooms and collaborative spaces.

  • 5" Touch Screen
  • 360° Voice Pickup
  • Noise Cancellation
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Networking Equipment

Networking Equipment

Premium routers and switches from Ubiquiti and Draytek to ensure optimal performance of your telecoms system.

  • Quality of Service (QoS)
  • VLAN Support
  • Advanced Security
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Frequently Asked Questions

Find answers to common questions about our hosted telecoms services.

What is hosted telecoms and how does it differ from traditional phone systems?
Hosted telecoms (or VoIP) is a cloud-based phone system that operates over your internet connection rather than traditional copper telephone lines. It offers advanced features, flexibility, and cost savings compared to traditional PBX systems. There's no need for expensive on-premise equipment as everything is managed in our secure data centers.
What internet connection do I need for hosted telecoms?
For optimal quality, we recommend a reliable broadband connection with at least 100kbps per concurrent call. Our team can assess your current internet connection and recommend appropriate broadband solutions if needed. We also offer managed routers with QoS (Quality of Service) to prioritize voice traffic for the best call quality.
Can I keep my existing phone numbers?
Yes, you can transfer (port) your existing phone numbers to our hosted telecoms platform. The porting process typically takes 2-3 weeks, and we'll manage the entire process for you to ensure a smooth transition with minimal disruption to your business.
What happens if my internet goes down?
Our system includes failover options to ensure business continuity. Calls can automatically be redirected to mobile devices or alternative locations. We can also provide 4G/5G backup solutions to maintain connectivity during internet outages. Additionally, our mobile app allows you to make and receive calls using your business number over mobile data or WiFi.

Ready to Modernize Your Business Communications?

Contact our team today for a free consultation and custom quote tailored to your business needs.

Get a Custom Quote Call 03333 441234 Email Us